Position: Business Systems Analyst
Location: Milpitas, CA
Duration: Full time
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Field Operations, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
- Works tightly to bridge Sales, Marketing and Finance with Service Operations in order to drive improved measurement, issue identification, systematization and management
- Be go to person for business data analysis and interpretation, need strong analytical and systems skills
- Help with building predictive models for ROI and trade-off assessments
- Work with region organizations to push out best practices for service operations management
- Act as Subject Matter Expert (SME) for SAP CRM for sales and marketing related system processes
- New college graduate with some experience in operations/finance analysis.
- Has applied business operations experience (marketing or sales experience a plus)
- Strong analytical and statistical experience
- Familiar with MS Office applications
- MS Excel/Access with VBA & Macro programming
- Able to effectively communicate with peers, management and cross-functional stakeholders
- Strong presentation skills
Bachelor's Level Degree with at least 1 year of experience.
Master's Level Degree.
Kindly send your resume to firstname.lastname@example.org
KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.