Friday, June 10, 2016

Field Applications Engineer (#113284)

Position: Field Applications Engineer
Location: Portland, OR
Duration: Full time

Job Description:
Business Unit:
The SensArray Division provides industry leading metrology solutions for worldwide semiconductor IC manufacturers. The SensArray Division portfolio of metrology products includes hardware and software solutions for Etch, Film, Litho, Strip process characterization   these products are essential for the IC manufacturers as they provide critical metrology capabilities for the development and implementation of their advanced IC processes. The SensArray division is committed to support our customers to achieve performance entitlement of our solution and we effectively partner with our customers from their early research and development phase to the high volume in-line manufacturing implementation specific for their process needs. The division consists of a global team located in US, Taiwan, Korea, Japan, Singapore and Europe.

Responsibilities:
The Field Applications Engineers will be responsible for developing and implementing product applications for existing and pre-release products to provide maximum value to the customers.
The candidate is expected to support the following:
Focus on projects related to new product introduction such as characterization, beta testing, adoption increase for existing product
  • Support product penetration and adoption at customer site
  • Perform product diagnosis, problem resolution, interface with software and systems engineering to verify that hardware and software problems have been resolved
  • Conduct customer product demonstrations and technical training including on-site training to end users
  • Document all test results and lessons learned in BKMs (Best Known Methods), training documents, Demo reports
  • Generate demo and test reports for internal and customer review
  • Travel to customer sites will be required; Customers are mostly located in USA, Europe, and east-Asia.  Require up to 50% traveling
Preferred Qualification:
  • Candidate should have BS/MS/ in Engineering, Physics, Material Science or related fields and strong technical background
  • Preferred work experiences in semiconductor processing or equipment industry
  • Candidate must have excellent communication, organizational, analytical, leadership, and interpersonal skills
  • Candidate must also be self-driven, and a strong team player
Minimum Qualifications:
Master's Level Degree with at least 2 years of experience.
OR
Bachelor's Level Degree with at least 3 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Wednesday, June 8, 2016

Product Engineer (#113832)

Position: Product Engineer
Location: Milpitas, CA
Duration: Full time

Job Description:
Business Unit:
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities:
Summary:
  • Continuous Improvement for FaST Products
  • Cost of Service Program Management
  • NPI Responsibilities during Product Launch
  • C+, C#, GUI SW Programming Skills a Plus
Details:
New and sustaining product service engineering. Serves as the central technical resource / interface with design engineering, manufacturing, technical support, quality, marketing and field as the product(s) move through the Product Life Cycle. Will be fully integrated and working directly with aforementioned teams to incorporate value added serviceability, reliability and service business practice improvements into product design. Works to optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short and long term product service revenue performance. Involvement lasts throughout all stages of a product’s lifecycle to ensure system level product performance is continuously tracked and meets established specification. Drives continuous improvement of system hardware, diagnostics and software, tooling, technical documentation, knowledge management, and training.
  • Strong knowledge of overall system operation, system integration, and system calibrations
  • Influence early PLC designs to include features that will optimize K-T’s service business: calibrations and diagnostics, Cost of Service (CoS), reliability, design tolerances, Intellectual Property (IP) protection
  • Act as a two way conduit of information between design teams, and tech support and service personnel
  • Very adept at 7-step trouble-shooting, including driving learning and standardization where appropriate
  • Full understanding of the need to protect our service IP, and apply BKMs into documentations, FRUs, Tooling, and training
  • Able to step into a difficult beta and sustaining escalation, analyze data from various sources, and, working with divisional experts when necessary, provide a detailed action plan suitable for execution by Customer Service Engineer (CSE) and Technical Support Engineer (TSE)
  • Leverage learning and knowledge across the Tech Support organization through training classes, scripts, coaching, documents and updating other knowledge capture tools. Develop and promote the use of Merlin and Solution Point during Beta and released product phases
  • Ensure that learning on current generation tools is captured and applied to next generation designs
  • Works with Learning and Knowledge Services (LKS) to determine the training requirements for new products and/or upgrades. Trains the trainer, and teach or co-teach initial courses. Audits service training courses to ensure their quality
  • Help to define a plan, implement and optimize the spare parts that will be stocked to support field shipments. This includes taking into account reliability, diagnostics, inventory holding cost, training level and other factors
  • Prepare CoS models (bottom-up and top-down) during initial concept phase, and update them as new information is available. Apply results to help optimize design of diagnostics
  • Work with Services Marketing to define Service Offerings, including analyzing market needs, forecasting CoS and developing Sales support materials
  • Help to define and optimize the Preventative Maintenance Schedule for systems
  • Help to prepare a product for obsolescence / transfer to Service Supply Chain Management (SSCM) ownership including closing known issues, disposition of inventory and transfer of documentation and knowledge
  • Participate in NPI Best Practice teams to spread knowledge across product divisions
  • Hands-on work for integration of Alpha/Beta systems, including performing serviceability validation
  • Travel to Beta sites for support of new tool installations/upgrades, and for escalation support for new products
Preferred Qualification:
The successful candidate will have a sound understanding of how spectroscopic ellipsometry and reflectometry systems are developed and supported, and a strong drive to continuously improve products, people, and processes. This will often involve the ability to work creatively with other senior level individuals. Requires an interest and understanding of both technology and business.
  • KNOWLEDGE: Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways
  • JOB COMPLEXITY: Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results and value to the company. Contacts pertain to significant matters often involving coordination among groups
  • SUPERVISION: Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others
  • EXPERIENCE: Typically requires a minimum of 12+ years of related experience. At this level, graduate coursework may be expected
  • C+, C#, GUI SW Programming Skills a Plus
Minimum Qualifications:
Doctorate (Academic) with at least 5 years of experience.
OR
Master's Level Degree with at least 6 years of experience.
OR
Bachelor's Level Degree with at least 7 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Monday, June 6, 2016

Applications Development Engineer (#113252)

Position: Applications Development Engineer
Location: Milpitas, CA
Duration: Full time

Job Description:
Business Unit:
The Film and Scatterometry Technology (FaST) Division provides industry leading metrology solutions for worldwide semiconductor IC manufacturers. The FaST Division portfolio of metrology products includes hardware and software solutions for optical film thickness, optical critical dimension (CD), composition, and resistivity measurement systems. These products are essential for the IC manufacturers as they provide critical metrology capabilities for the development and implementation of their advanced IC processes. The FaST division is committed to support our customers to achieve performance entitlement of our solution and we effectively partner with our customers from their early research and development phase to the high volume in-line manufacturing implementation specific for their process needs. The division consists of a global team located in US, Israel, China, and India.

Responsibilities:
Responsible for providing high level applications support of complex multi-layer thin film measurement and Optical Critical Dimension measurement systems. Includes projects related to new product introduction: characterization, alpha testing, beta testing and pilot tools in the ramp phase. Providing escalation support to onsite field service engineer; Leading and coordinating remote/local troubleshooting; Performing experiments to characterize tool/subcomponent performance; Developing recipes to model complex optical applications; Providing application support and training to customers directly. In addition, application engineers will manage in-house customer demonstrations and head-to-head (H2H) activities at customer facilities. Applications is responsible for generating best known method documents and other training material and transferring product knowledge to K-T's worldwide Field Applications team. Work closely with many organizations including engineering, sales and marketing within K-T and with customer engineers outside K-T.

Preferred Qualification:
Ph D in experimental physics, engineering, material science, able to solve problems hands on.

Minimum Qualifications:
Doctorate (Academic)
OR
Master's Level Degree with at least 2 years of experience.
OR
Bachelor's Level Degree with at least 3 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Senior Systems Design Engineer (Systems Engineering | Optics | Metrology | Scatterometry | Ellipsometry) (# 113497)

Position: Senior Systems Design Engineer
Location: Milpitas, CA
Duration: Full time

Job Description:
Business Unit:
The Film and Scatterometry Technology (FaST) Division provides industry leading metrology solutions for worldwide semiconductor IC manufacturers. The FaST Division portfolio of metrology products includes hardware and software solutions for optical film thickness, optical critical dimension (CD), composition, and resistivity measurement systems. These products are essential for the IC manufacturers as they provide critical metrology capabilities for the development and implementation of their advanced IC processes. The FaST division is committed to support our customers to achieve performance entitlement of our solution and we effectively partner with our customers from their early research and development phase to the high volume in-line manufacturing implementation specific for their process needs. The division consists of a global team located in US, Israel, China, and India.

Responsibilities:
The System Design Engineer plays a central role throughout the different phases of the product life cycle. This position is part of a team responsible for developing and supporting next generation Scatterometry Critical Dimension (SCD) metrology systems as well as supporting and improving current systems. The candidate will play a key role in next generation product development, from technology evaluation and selection, specifications development, product validation, verification, transfer to manufacturing, and support of customer ramp. This responsibility includes planning and leading experiments and trade-off studies required to make major architecture decisions on complex systems. The candidate will be responsible for top level system specifications and flow down to sub-system and component level specifications, system error budgets, interface definition, calibrations, and diagnostics. The candidate must be effective at leading a team of engineers to achieve program goals.
The Design Engineer will maintain ownership of the product performance through the life cycle and be responsible for improvement projects and support of field and manufacturing issues. The engineer must be able to complete the initial diagnosis of any system issue, uncover root cause and devise solutions for complex problems. Must be able to support the detailed analysis and tradeoffs for the various solutions, develop plan of action, and effectively communicate plan to colleagues to execute. Must have the knowledge and experience to effectively work with experts in optics, electronics, mechanics, software, and algorithms as required to resolve issues. Some travel may be required to support product transition to manufacturing, beta support at customer sites, and for complex escalations that require onsite support.

Additional details regarding responsibilities:
  • Research, evaluate, and propose new product features in support of customer requirements
  • Analyze data on critical components to determine impact on system performance and if performance meets specifications
  • Develop and evaluate concepts and designs for the next generation systems
  • Resolve inconsistencies between subsystems, conduct trade-off studies, identify high-risk areas, and develop risk mitigation strategies
  • Own creation and execution of prototype test plans for complex subsystems. This will involve integration of subsystems, testing against design tolerances and marketing specifications, analyzing test data, and generation of reports
  • Drive product or feature introduction. This includes preparation of first draft of system alignment, calibration and troubleshooting diagnostics for existing and new products, training of operations and field personnel, and solving technical issues that may impact production introduction
  • Drive team to resolve system issues at customer site or in manufacturing. Work with engineers at locations around the globe to solve issues escalated to engineering: establish root cause, develop plan of action (POA), guide local teams in execution of POA, and document issues and solutions to improve design and/or procedures so that they may be implemented across the fleet in a standard manner
  • Will require some travel (< 25%)
Preferred Qualification:
  • PhD in Optics, Physics, Electrical Engineering, Systems Engineering, or related technical field
  • Strong background in engineering or the physical sciences with demonstrated analysis and problem solving skills
  • Hands-on experience constructing and aligning opto-mechanical system is highly desirable
  • Experience diagnosing and driving solutions to complex problems across whole systems by applying appropriate problem solving techniques
  • Ability to communicate effectively to all levels of the division, customers, vendors and across cultures
  • Experience developing metrology for the semiconductor capital equipment or other manufacturing industries
  • Familiarity with Matlab and JMP
  • Project management skills (scoping, budgeting, and scheduling)
Minimum Qualifications:
Doctorate (Academic) with at least 5 years of experience.
OR
Master's Level Degree with at least 6 years of experience.
OR
Bachelor's Level Degree with at least 7 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Friday, May 27, 2016

Senior Electrical Design Manager (# 113111)

Position: Senior Electrical Design Manager
Location: Milpitas, CA
Duration: Full time

Job Description:
Business Unit:
The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing.

Responsibilities:
Work in a world-class engineering team to manage the electrical engineering group for development of the next generation electron beam inspection tool. Job duties and responsibilities include but not limit to
  • Manage a team of highly skilled electrical engineers with expertise in design of high-speed and low noise analog/digital electronics, state-of-the-art FPGA design, high-voltage analog design, high-voltage power supply design, signal integrity for PCB and cables
  • Work with system engineers and other functional leaders to define electrical system/subsystem design specifications
  • Work with your team to define sensible electronics architecture for the next generation product
  • Manage external vendors or contractors to deliver subsystems that meet design specification and reliability targets 
  • Integrate and test subsystems
  • Review test plans and results to shorten development time
  • Manage schedule and budget of the EE team in order to forecast and stay on track
Preferred Qualification:
  • MS or Ph.D. in electrical engineering or equivalent field with 10+ year experience in low noise/high-speed analog/digital electrical PCB design
  • Experience must be in discrete component circuits- IC design not sufficient; experience in high-voltage design is highly desired
  • Experience in semiconductor equipment industry is preferred
  • Strong diagnostic skills and capable of resolving electrical noise, grounding, and signal integrity issues
  • Team player with good writing and verbal communication skills
  • Minimum of 5 years’ experience in functional or project management
Minimum Qualifications:
Master's Level Degree with at least 15 years of experience.
OR
Doctorate (Academic) with at least 10 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Wednesday, May 25, 2016

Technical Instructor (# 113765)

Position: Technical Instructor
Location: Milpitas, CA
Duration: Full time

Job Description:
Business Unit:
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities:
Conducts technical training courses for employees and/or customers in the use and repair of complex semiconductor capital equipment for multiple products. Interacts with customer and functional organizations to develop specifications for content of courses. Prepares lesson plans from engineering documentation, field service requirements or software documentation. Works with engineering, technical support and manufacturing to ensure that course material reflects current product features. Instructs participants in both classroom lectures and laboratory sessions.  Follows up to determine applicability of course material.

Preferred Qualification:
Preferred 8-10 years of extensive troubleshooting, maintenance, installation, servicing and / or technical training on KLA-Tencor EBEAM inspection or review products. Proven experience in onsite customer service and technical support will be highly desirable. Applicant should be able to show experience in handling high pressure situations on critical issues and handling issues in unstructured or unpredictable environment.

Demonstrated experience in vacuum or ebeam systems required. 4 Years technical training or new product introduction experience on capital equipment. Thorough knowledge of latest training design and development techniques and best practices will be a plus.

KNOWLEDGE: Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.     

SUPERVISION: Determines methods and procedures on new assignments, and may provide guidance to other personnel.

EXPERIENCE: Requires a minimum of 8 years of related experience in servicing and / or providing technical training on capital equipment. At least 2 years of experience working on vacuum systems.
Applicant must have minimum  Bachelor degree in engineering (Mechanical, Electrical, Electronics or similar disciplines) from a reputed institute or at least 8 years experience as a technical trainer or new product introduction engineer on ebeam systems.

JOB COMPLEXITY: Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives.

Minimum Qualifications:
Bachelor degree in engineering (Mechanical, Electrical, Electronics or similar disciplines) with at least 8 of related experience.

Kindly send your resume to raju.balaji@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Tuesday, May 17, 2016

Buyer/Planner (# 113718)

Position: Buyer/Planner
Location: Milpitas, CA
Duration: Full time

Job Description:
Business Unit:
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities:
Reviews and analyzes purchase requisitions, executes buyer workbench queue. Coordinates purchasing activities with commodity management, supply chain, planning, logistics and engineering departments to acquire parts in a cost effective and timely manner. Works with suppliers to ensure expeditious commitment to delivery dates. Processes purchase requisitions, purchase change orders and requests for quotes to suppliers. Responsible for procurement business system data input and integrity. Participates in maximizing the procurement teams' efficiency, maximizing execution of Open Orders, expediting P1/P2/P3 orders, maintaining part parameters. Performs cost analysis and volume planning for major commodities (e.g. materials, components, equipment and services). Develops new supply sources where vendors and suppliers are no longer competitive. May recommend cost saving proposals including make-versus-buy analysis or alternative sourcing. Interacts closely with suppliers and QA to resolve quality issues.

Preferred Qualification:
SAP Experience
APICS Certification or ongoing education
Parts repair operations coordination experience
Requires a minimum of 5 years of procurement, materials management or supply chain experience

Minimum Qualifications:
Bachelor's degree with at least 3years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Buyer/Planner (# 113720)

Position: Buyer/Planner
Location: Milpitas, CA
Duration: Full time

Job Description:
Business Unit:
The Global Supply Chain (GSC) organization is a matrix organization overseeing sourcing, supplier contracting, supplier management, materials management, procurement (direct and indirect), logistics, and trade compliance around the world. GSC leads the company to establish and manage an innovative, reliable, efficient, effective, and compliant supply chain and logistics, working to assure competitive advantage for KLA-Tencor.

Responsibilities:
Plans, schedules and monitors the movement of materials through the production cycle to determine required materials purchases. Obtains materials using engineering and production schedules to maintain inventory at planned levels (i.e., just in time purchases). Resolves discrepancies. Ensures material standards are met and non-conformances or variances are approved and/or minimized. Develops specifications for new contract orders. Gathers quotations, examines bids and makes awards. Monitors cost, schedule and scope of assigned subcontracts to assure best quality at best value. Evaluates vendor reliability and develops new supply sources where vendors and suppliers are no longer competitive.

Preferred Qualification:
KNOWLEDGE: Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

JOB COMPLEXITY: Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives.

SUPERVISION: Determines methods and procedures on new assignments, and may provide guidance to other personnel.

EXPERIENCE: Typically requires a minimum of 8 years of related experience.

Minimum Qualifications:
Bachelor's Level Degree with at least 5 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Wednesday, May 11, 2016

Staff Electrical Design Engineer ( Mixed Signal | PCB | Electro-Optics | Mechanical Control | FPGA ) (#113538)


Position: Staff Electrical Design Engineer
Location: Milpitas, CA
Duration: Full time

Job Description:
Business Unit:

The Film and Scatterometry Technology (FaST) Division provides industry leading metrology solutions for worldwide semiconductor IC manufacturers. The FaST Division portfolio of metrology products includes hardware and software solutions for optical film thickness, optical critical dimension (CD), composition, and resistivity measurement systems. These products are essential for the IC manufacturers as they provide critical metrology capabilities for the development and implementation of their advanced IC processes. The FaST division is committed to support our customers to achieve performance entitlement of our solution and we effectively partner with our customers from their early research and development phase to the high volume in-line manufacturing implementation specific for their process needs. The division consists of a global team located in US, Israel, China, and India.

Responsibilities:
Metrology Product Development:
(1) Determine specifications for metrology equipment subsystems.
(2) Design and develop subsystems including Mixed signal PC Boards, system interconnections, AC and DC power supply systems and power budgets, Electro-Optical detectors and components, electro-mechanical control system, test fixtures and equipment. FPGA firmware capability is a plus.
(3) Create documentation of systems, subsystems, interconnections, calibration methods, test methods, theories of operation for subsystems, error budgets
(4) Prepare and document design reviews for all phases of subsystem development.
(5) Support the building, testing, validation, and fielding of new metrology systems for the semiconductor industry.
(6) Manage projects or portions of projects involving some or all of the above activities.

Preferred Qualifications:
Masters or PHD in Electronic Engineering, is preferred

1) Several years’ experience and positive track record developing complex equipment involving measurement and automation sub-systems.
2) Experience with mixed signal electronics, optical detectors, electro-optical components, optical measurement systems, electro-mechanical control systems, data acquisition systems, computer systems, and integration of sub-systems into equipment.
3) Ability to take technical ownership of and make  significant technical contributions to the development of key metrology product subsystems used to make precise optical measurements involving lasers, advanced light sources, electro-optical detectors, control of precise moving mechanisms, power distribution, and system interconnections.
4) Excellent oral and written communication and an ability to work productively in a collaborative team environment are essential.

Minimum Qualifications:
Doctorate (Academic) with at least 2 years of experience.
OR
Master's Level Degree with at least 4 years of experience.
OR
Bachelor's Level Degree with at least 5 years of experience.
Kindly send your resume to sivaram.bose@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Monday, May 9, 2016

Product Support Engineer - NPI Program Management (# 113665)

Position: Product Support Engineer - NPI Program Management
Location: Milpitas, CA
Duration: Full time

Job Description:
Business Unit:
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities:
New and sustaining product service engineering. Serves as the central technical resource / interface with design engineering, manufacturing, technical support, quality, marketing and field as the product(s) move through the Product Life Cycle. Will be fully integrated and working directly with aforementioned teams to incorporate value added serviceability, reliability and service business practice improvements into product design. Works to optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short and long term product service revenue performance. Involvement lasts throughout all stages of a product’s lifecycle to ensure system level product performance is continuously tracked and meets established specification. Drives continuous improvement of system hardware, diagnostics and software, tooling, technical documentation, knowledge management, and training.
  • Strong knowledge of overall system operation, system integration, and system calibrations
  • Influence early PLC designs to include features that will optimize K-T’s service business: calibrations and diagnostics, Cost of Service (CoS), reliability, design tolerances, Intellectual Property (IP) protection
  • Act as a two way conduit of information between design teams, and tech support and service personnel
  • Very adept at 7-step trouble-shooting, including driving learning and standardization where appropriate
  • Full understanding of the need to protect our service IP, and apply BKMs into documentations, FRUs, Tooling, and training
  • Able to step into a difficult beta and sustaining escalation, analyze data from various sources, and, working with divisional experts when necessary, provide a detailed action plan suitable for execution by Customer Service Engineer (CSE) and Technical Support Engineer (TSE)
  • Leverage learning and knowledge across the Tech Support organization through training classes, scripts, coaching, documents and updating other knowledge capture tools. Develop and promote the use of Merlin and Solution Point during Beta and released product phases
  • Ensure that learning on current generation tools is captured and applied to next generation designs
  • Works with Learning and Knowledge Services (LKS) to determine the training requirements for new products and/or upgrades.  Trains the trainer, and teach or co-teach initial courses. Audits service training courses to ensure their quality
  • Help to define a plan, implement and optimize the spare parts that will be stocked to support field shipments. This includes taking into account reliability, diagnostics, inventory holding cost, training level and other factors
  • Prepare CoS models (bottom-up and top-down) during initial concept phase, and update them as new information is available. Apply results to help optimize design of diagnostics
  • Work with Services Marketing to define Service Offerings, including analyzing market needs, forecasting CoS and developing Sales support materials
  • Help to define and optimize the Preventative Maintenance Schedule for systems
  • Help to prepare a product for obsolescence / transfer to Service Supply Chain Management (SSCM) ownership including closing known issues, disposition of inventory and transfer of documentation and knowledge
  • Participate in NPI Best Practice teams to spread knowledge across product divisions.
  • Hands-on work for integration of Alpha/Beta systems, including performing serviceability validation
  • Travel to Beta sites for support of new tool installations/upgrades, and for escalation support for new products
Preferred Qualification:
  • Semiconductor Capital Equipment Manufacturing or Service experience highly preferable
  • Hands on Experience with Optical inspection and metrology equipment
  • 5-8 years Optics and Electro Mechanical Experience a MUST
  • System level Trouble shooting experience required
  • Software programing experience in C#, Visual Basic, XML
  • Minimum Bachelors of engineering degree in Optics or Electrical/Mechanical engineering. Master’s degree preferred
  • Demonstrated experience with ECO and MRP systems such as Enovia and SAP
  • Must have NPI program Management experience across the entire product development cycle
Minimum Qualifications:
Master's Level Degree with at least 5 years of experience.
OR
Bachelor's Level Degree with at least 8 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Manufacturing Design Engineer (# 113567)

Position: Manufacturing Design Engineer
Location: Milpitas, CA
Duration: Full time

Job Description:
Business Unit:
KLA-Tencor has manufacturing sites across the globe, including Belgium, China, Germany, Israel, Singapore and Milpitas (CA). The Global Operations (GOPS) team, comprised of Manufacturing, Supply Chain Management, Manufacturing Engineering, Installation, and Quality, is responsible for manufacturing our leading-edge technology. We partner with our world-wide supply base and our design engineering teams to bring new products to market. The GOPS team is continuously working to build our products Better, Faster, Cheaper.

Responsibilities:
The Manufacturing Design Engineer will work on problems of diverse scope in support of manufacturing, new production introduction (NPI) and continuous improvement projects (CIP).
  • Responsible for developing, implementing, and maintaining methods, operation sequence and processes in the fabrication of parts, components, sub assemblies, and final assemblies. Estimates manufacturing cost, determines time standards, and makes recommendations for tooling and process requirements of new or existing product lines. Configure BOM’s to meet factory requirements
  • Develop the required documentation to support processes and provide training to technicians. Work with technicians to troubleshoot complex issues and provide unambiguous plan of action (POA)
  • Execute and refine build sequences specific to system integration of stages and system calibrations. Evaluate the manufacturing effectiveness of a build process and implement improvements to meet build cycle times and product design specifications. As required, maintain records and reporting systems for coordination of manufacturing operations
  • Perform failure analysis and implement corrective action
  • Interact with control, firmware and software engineers to resolve manufacturing issues and implement corrective action
  • Test and qualify mechanical components and modules. Work with suppliers to improve incoming material quality and acceptance
  • Interface with engineering in coordinating the release of new products. Learn and understand the requirements/architecture of next generation subsystems
  • Read and interpret design drawings, schematics, and perform simple updates of models or drawings using computer-aided design (CAD) tools. Interpret some system models of error, sensitivity, or throughput budgets that pertain to optics alignment
  • Analyze manufacturing data from eQuality, a manufacturing enterprise software (MES) via statistical process control to drive process, specs and design improvements
  • Interpret and update Gantt charts. Understand basic project planning, dependencies, and milestones
  • Setup and drive small team efforts that address product-level optics/systems issues (7-Steps, supplier issues, manufacturing escalations, characterization or improvement projects). Follows instructions to resolve difficult issues that may span multiple subsystems or organizations. Able to uncover root cause and to devise solutions for simpler or moderately-difficult problems. Fully understands and applies the 7-Step problem solving method
  • Potential travel both domestically and internationally up to 25% of the time
Preferred Qualification:
  • A Bachelor’s degree (required), Master’s degree (desired) in Mechanical/Electrical Engineering. Relevant industry experience a plus
  • Able to communicate effectively with peers, interdisciplinary engineering groups, customers, vendors and across cultures.  Able to give effective technical presentations up to the Product Life Cycle (PLC) level. The individual must also be able to effectively communicate with a broad range of people located in the US, Europe and Asia
  • Understanding of system level interactions between electronics and mechanical parts to enable effective problem solving at the system level down to the individual piece part level
  • Able to read technical drawings, understand BOMs, and use a variety of precision testing and measuring instruments
  • Self-driven individual with keen technical ability, systematic approach, detailed-oriented, excellent problem solving skills, positive attitude, and strong team player
  • Has very good problem solving ability through design of experiments and carry out tests to collect and analyze data. Able to apply the 7-Step problem solving method consistently. Has excellent technical writing and documentation skills
  • Knowledge of manufacturing processes including machining, sheet metal and castings
  • Knowledge of analysis tools such as Matlab or Lab view
  • Experience in vibration optimization and design for high stiffness to weight ratio
  • Solid modeling and structural analysis FEA, preferably ProE
  • Experience in motion control and servo systems
  • Implementation of high resolution feedback devices as encoders and laser interferometer
  • Design experience of positioning systems integrated with vision systems is a plus
  • Semiconductor Equipment experience desired
  • Knowledge of manufacturing IT systems (ERP, PLM, CAD, etc) a plus
  • Experience in statistical process control (SPC) is a plus
Minimum Qualifications:
Bachelor's Level Degree with at least 3 years of experience.
OR
Master's Level Degree with at least 2 years of experience.
OR
Doctorate (Academic)

Kindly send your resume to raju.balaji@kla-tencor.com

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.